Shipping & Delivery
All orders are processed and packed within 48 hours of placement, excluding weekends, office closure, public holidays, large sale events or launch nights. All orders placed after 12pm on a Friday or weekend will be sent Monday afternoon.
If 'in stock' items are purchased with 'pre-order' items then all items will be posted together in the one shipment when the 'pre-order' has arrived.
If 'in stock' items are purchased with 'pre-order' items then all items will be posted together in the one shipment when the 'pre-order' has arrived.
We are not responsible for lost or stolen packages or packages delayed in transit.
It is the customers responsibility to provide the correct delivery address for an order. If the wrong delivery address is provided, we cannot offer reimbursement for this package.
Napoleon is not responsible for any additional fees charged from International Customs or Post Office Bills.
Free Postage for all orders over $50AUD
$7 Tracked Standard Postage
$7 Tracked Standard Postage
$14 Express Postage
New Zealand
Europe & all other Countries
New Zealand
$17 Tracked Standard Postage
$29 Express Postage
USA
Free Postage for orders over $200 AUD
$20 Standard Postage (with tracking)
$35 Express Postage
USA
Free Postage for orders over $200 AUD
$20 Standard Postage (with tracking)
$35 Express Postage
Europe & all other Countries
$15 Standard Postage
$69 Express Postage
$69 Express Postage
Order Tracking
Once your order is shipped you will receive an email with a tracking number to track your parcel from the courier.
Alternatively, you can track your items using the following website:
http://auspost.com.au/parcels-mail/track.html#/track
If you have any queries, please contact us at napoleonswimwear@outlook.com.au